ARCHWAY, Inc. is committed to safeguarding the personal information entrusted to us by our donors and/or website visitors. This policy outlines the principles and practices we follow in protecting your personal information.
This policy applies to ARCHWAY, Inc. and to any person providing services on our behalf. A copy of this policy is provided to any donors and/or website visitors upon request.
What is personal information?
Personal information means information about an identifiable individual. This includes an individual’s name, home address and phone number, age, sex, marital or family status, an identifying number, financial information, educational history, etc.
What personal information do we collect?
We collect only the personal information that we need for the purposes of accepting donations and correspondence from our donors and/or website visitors.
We normally collect donors and/or website visitors personal information directly from you, our donors and/or website visitors. We may collect your information from other persons with your consent or as authorized by law.
Consent
We ask for consent to use or disclose donors’ and/or website visitors’ personal information, except in specific circumstances where collection, use or disclosure without consent is authorized or required by law. We may assume your consent in cases where you volunteer information for an obvious purpose.
We assume your consent to continue to use and, where applicable, disclose personal information that we have already collected, for the purpose for which the information was collected.
We may collect, use or disclose client personal information without consent only as authorized by law.
How do we use and disclose personal information?
We use and disclose client personal information only for the purpose for which the information was collected, except as authorized by law.
How do we safeguard personal information?
We make every reasonable effort to ensure that personal information is accurate and complete. We rely on individuals to notify us if there is a change to their personal information that may affect their relationship with our organization. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible. In some cases we may ask for a written request for correction.
We protect personal information in a manner appropriate for the sensitivity of the information. We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorized access to personal information.
We retain personal information only as long as is reasonable to fulfill the purposes for which the information was collected or for legal or business purposes.
Access to records containing personal information
Individuals have a right to access their own personal information in a record that is in the custody or under the control of ARCHWAY, Inc. by logging into their donor accounts via our website.
Questions and Complaints
If you have a question or concern about any collection, use or disclosure of personal information by ARCHWAY, Inc., or about a request for access to your own personal information, please contact Susan Booth at [email protected].